Privacy and Security Policy

This privacy policy sets out how Umbani Software uses and protects any information that you give Umbani Software when you use this website. Umbani Software is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Umbani Software may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.



What we collect:

We may collect the following information:

  • Company Name, Physical & Postal Address and VAT Number, if required, for generation of an Invoice to supply a License Key
  • Contact Name(s), Job Title(s), email addresses and Telephone Numbers
  • Other information relevant to customer surveys and/or offers



What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping and Invoice Generation.

  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • To allow you access to limited-entry areas of our site as appropriate
  • Contact information is used for validation to ensure that the correct channels are followed with respect to support calls and product enhancement requests.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to improve the product and services that we offer.



Umbani Software may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to:

  • Conform to the edicts of the law or comply with legal process served on Umbani Software or its sites.
  • Protect and defend the rights or property of Umbani Software and its web sites/applications.


Your information may be stored and processed in South Africa or any other country in which Umbani Software maintains facilities, and by using this site you consent to the transfer of information outside of your country.





We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. For use of restricted areas of our web site, and for access to our applications, we provide a framework, allowing users to create password protected accounts, with administrators managing the rights and roles of created accounts. These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of data.



Links to other websites

Our websites may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.



Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. At any point in time you are welcome to update your personal information by accessing your profile and unsubscribe email notifications of any marketing emails. Umbani Software may send out periodic emails with respect to technical or security issues related to a product or service you requested or confirming that you have made a request for a specific product or service. These emails are considered essential, and you will not be able to choose to unsubscribe to these mailings. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.



Changes to this Statement

Umbani Software will occasionally update this privacy and security statement and will update the last updated date at the top of each page.



Contact Information

Umbani Software welcomes your comments regarding this privacy and security statement. Please contact ourselves via email or by using any of the feedback areas of our websites. Email – info@umbani.com